Privacy & Security

Jj99 Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy explains, in plain English, how your personal information is kept safe on jj99, how it is collected, and how it is used. We believe your data belongs to you.

Last updated: January 2026
Your Information Is Secure

Jj99 never sells your personal information to third parties. Our servers are secured with SSL encryption.

Your Rights

You have the right to access, correct, and request deletion of your data at any time.

How We Protect Your Information

Jj99's Privacy Policy is built on six core pillars.

🔐
SSL Encryption

Every transaction and data transfer is protected by 256-bit SSL encryption. No one can intercept your data in transit.

🗄️
Secure Data Storage

Your information is stored on firewall-protected servers. Regular security audits are conducted.

🚫
Data Sales Prohibited

Jj99 never sells your personal information to third parties. This is a core principle we do not compromise on.

👁️
Transparent Use

This Privacy Policy clearly explains why your information is collected and how it is used.

✏️
Right to Rectification

You have the full right to correct any inaccurate information on your account.

🗑️
Right to Erasure

Once the specified retention period following account closure has ended, all your information will be permanently deleted.

01 Introduction

Welcome to jj99's Privacy Policy. jj99 is a trusted online gaming platform for players in Bangladesh. This page fully and transparently explains how we collect, store, and protect the information you provide while using our services.

Jj99's Privacy Policy applies whenever you interact with us through our website, mobile app, or any other digital channel. Under this policy, we guarantee that your personal information will never be misused.

By using our platform, you agree to this Privacy Policy. If you have any objections, please contact our support team or discontinue use of the platform.

02 What Information We Collect

Under jj99's Privacy Policy, we collect two types of information — data you provide directly and data collected automatically. Details are outlined below.

Directly provided information:

  • Name, Date of Birth & Gender
  • Mobile number and email address
  • Address & Nationality
  • Copy of National ID (NID) or Passport (for KYC verification)
  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal Transaction History

Automatically collected information:

  • IP address and device type
  • Browser and operating system information
  • Time spent on the platform and pages visited
  • Cookies & Local Storage Data
  • Gaming Session Data & Betting History
Why this information is collected

Under jj99's Privacy Policy, we only collect information that is strictly necessary. No excessive or unnecessary data is gathered.

03 How your information is used

Jj99 uses your information for the purposes outlined below. Each use has a specific reason behind it and is carried out solely to improve your experience on our platform.

  • Account Management: Creating, verifying, and maintaining your account.
  • Transaction Processing: Processing deposits and withdrawals securely.
  • KYC Verification: Verifying your identity and preventing fraud.
  • Customer Service: Resolving your issues quickly.
  • Promotions & Bonuses: Sending you relevant offers.
  • Security Assurance: Detecting suspicious activity.
  • Legal Obligations: Providing required information to government regulatory bodies.
  • Platform Improvement: Analytics to improve user experience.

04 Cookie Policy

Jj99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that remember your login details and help the platform run faster.

We use three types of cookies:

  • Essential Cookies: Required for the platform to function properly. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings.
  • Analytics Cookies: Helps us understand which features are used most.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

05 Sharing Data with Third Parties

One of the key principles of jj99's Privacy Policy is that we never sell your data. However, in certain circumstances, information may be shared with specific trusted third parties.

Third Parties Purpose Data Sharing
Payment Providers (bKash, Nagad) Processing transactions Limited
Game Software Providers Game Management Limited
KYC Verification Service Identity Verification Limited
Government Authorities Legal Obligations If needed
Advertising Networks Marketing No
Data Brokers Data Sales Never

All third parties we work with are required to comply with jj99's privacy policy. They may only use your information for the specific purposes agreed upon.

06 How long your data is retained

Jj99 only retains your information for as long as necessary. All data is kept while your account is active. After account closure, certain information may be retained for a specified period to meet legal obligations.

  • Account information: 5 years after account closure
  • Transaction records: 7 years (as required by law)
  • KYC documents: 5 years
  • Customer Service Records: 3 years
  • Cookie Data: Until end of session or up to 1 year

Once the retention period expires, your data will be securely deleted or anonymized.

07 Security Measures

Jj99 protects your information using industry-leading technology. Our security is multi-layered and regularly updated.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Prevents unauthorised access.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Backup: Your data is protected through regular backups.
  • Access Control: Only authorized personnel can access your information.
Your Responsibilities

Never share your password with anyone. If you notice anything suspicious, contact our support team immediately.

08 Your Rights

Under jj99's Privacy Policy, you have several important rights over your own information. We fully respect and uphold these rights.

  • Right to Know: You can view what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You can request deletion of your data in certain circumstances.
  • Right to Restrict Processing: You can opt out of your data being used for specific purposes.
  • Right to Object: You can opt out of marketing communications.
  • Data Portability: You can request a copy of your information.

To exercise any of your rights, please contact our support team. We typically respond within 7 business days.

09 Minors' Data

Under jj99's Privacy Policy, our platform is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor is using our platform, we will immediately suspend the account and delete all collected data. If a parent or guardian suspects their child's information is held by us, please contact us right away.

10 International Data Transfers

Jj99 primarily stores data on servers located in Bangladesh. Some technology service providers may be based in other countries, in which case we ensure that adequate data protection laws are in place in those jurisdictions.

All international data transfers fully comply with jj99's privacy policy, and third parties are required to maintain the same standard of protection.

11 Policy Updates

Jj99 reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the platform or send a message to your registered mobile number. The "Last Updated" date at the top of the page always reflects the most recent version.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

12 Contact

For any privacy-related questions, complaints, or requests, please contact our support team. We are available 24/7 and ready to assist you.

Our email: [email protected]

For more details, visit our Terms and Conditions and Responsible Gaming page as well.

Your Control Over Your Information

Under jj99's Privacy Policy, you have direct control over the following.

  • Update your personal information from Account Settings
  • Request to stop marketing emails or messages
  • Contact support to request a copy of your information.
  • Temporarily suspend or permanently close your account
  • Manage cookies through your browser settings
  • For any questions about KYC documents, please contact our support team.

Our Promise

Jj99 is fully committed to its Privacy Policy. We promise:

  • Your information will never be sold or misused.
  • Your consent will always be obtained before any data is collected
  • You will be notified within 72 hours in the event of a security breach
  • You will be notified in advance of any changes to the Privacy Policy
  • Requests to exercise your rights will be responded to promptly.
  • All third parties are required to uphold the same privacy standards as us

FAQ

The most frequently asked questions about our Privacy Policy.

No, jj99 never sells your personal information to third parties. This is a core commitment of our Privacy Policy. Only limited data is shared with partners strictly necessary for service delivery.

Your KYC documents are stored on servers protected by 256-bit SSL encryption. Only authorised verification staff can access this information, and access is restricted once verification is complete.

Certain data must be retained for a specified period due to legal requirements (typically 5–7 years). All information is permanently deleted once this period expires. Transaction records are kept for 7 years in accordance with financial regulations.

Contact our support team and a complete copy of your data will be sent to you in digital format within 7 business days. This service is completely free of charge.

Marketing messages will never be sent without your consent. You can opt out of marketing communications at registration, or disable them at any time afterwards through our support team.
Join jj99

Enjoy gaming with confidence

Jj99's Privacy Policy gives your information the highest level of protection. Create an account now and enjoy your favourite games in a secure environment. Registration only takes a few minutes.

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